iSAFE Complete Business Voice by iSAFE Complete (Lexington, Kentucky) is a hosted PBX and UCaaS platform. Its business phone system features include calling, softphone apps, 10DLC business texting, virtual fax, contact center, video, and an AI voice agent. It suits growing and multi-location businesses, costs $25–$30 per user per month, and starts with a free 30-day trial when you switch from analog phone lines.
A hosted PBX (also called cloud PBX, VoIP phone system, or UCaaS, Unified Communications as a Service) is a business phone system that runs in the cloud instead of on a PBX box or server kept in an office closet, the way traditional phone systems worked. Your provider hosts the call routing, extensions, voicemail, and features. Your team makes and takes calls on desk phones, computers, and smartphones over the internet.
iSAFE Complete Business Voice is a white-label hosted PBX and unified communications platform from iSAFE Complete in Lexington, Kentucky. It combines voice, team chat, video meetings, business SMS/MMS, virtual fax, contact center tools, and AI call handling in a single service, priced at $25–$30 per user per month.
Explore each area of the platform. Every category page lists the specific features buyers ask about.
Auto attendant/IVR, call queues (ACD), hunt groups, call forwarding, call park and pickup, call recording, visual voicemail, E911, presence, BLF, and star codes.
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Softphone and UC apps for web, desktop (Windows/Mac), and mobile (iOS/Android) with chat, video, voicemail, and presence.
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10DLC-compliant texting from company numbers, shared inboxes, bulk messaging, reminders, drip campaigns, and auto-replies.
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Cloud store-and-forward fax by web portal, email, or ATA. Replace analog fax machines and fax lines.
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Omnichannel voice, chat, SMS, and social with supervisor tools, dashboards, barge/whisper, and outbound dialing.
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Conversational AI voice agent, post-call analysis, live agent assist, transcription, and conversation intelligence.
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Video meetings with screen sharing, audio conferencing, team chat, presence, and webinar tools.
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Voice API, click-to-call, 250+ CRM integrations, Microsoft Teams connector, webhooks, and number management.
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Multi-tenant portal, QoS diagnostics, analytics, fraud monitoring, white-label portals, and geographic redundancy.
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No on-site PBX to buy, house, or maintain. Use the desk phones, headsets, and devices we provide, or softphone apps
A PBX box or server kept in a closet, plus line cards and on-site maintenance
Monthly costPredictable $25–$30 per user per monthVariable line charges, long-distance, and repair costs
Call routing changesSelf-service in a web portal: IVR, queues, schedules
Often needs a technician visitWork from anywhereWeb, desktop, and iOS/Android apps on the same extension
Only works at the deskMessaging, video, fax, AIIncluded or available as add-ons on one platform
Separate vendors and billsReliabilityGeographic redundancy, designed for a 99.999% uptime target
Single site; outage if the office loses power or lines
Enterprise-grade calling with no on-site PBX to buy or manage, and no heavy IT overhead.
One business number and extension on desk phone, desktop, browser, and mobile.
Connect every office on one cloud system with shared routing, extensions, and reporting.
White-label, rebrandable portals, invoices, and client apps to sell UCaaS under your brand.
One predictable monthly price per user, depending on the features and add-ons you choose. No on-site PBX equipment to buy, house, or maintain; use the desk phones and devices we provide or softphone apps. Switching from analog phone lines? Try it free for 30 days with no risk or commitment, then contact us for an exact quote.
A hosted PBX is a cloud-based business phone system. The provider runs the PBX (call routing, extensions, voicemail, IVR) in its data centers, and your phones and apps connect over the internet. Unlike a traditional PBX, the phone-system box or server businesses kept in a closet, there is no on-site PBX equipment to buy, house, or maintain. You use the desk phones, headsets, and devices we provide, or softphone apps on computers and mobiles.
iSAFE Complete Business Voice ranges from $25 to $30 per user per month, depending on the features and add-ons you need. Contact us for an exact quote, and start with a free 30-day trial when you switch from analog phone lines.
No. The PBX is hosted in the cloud, so there is no on-site PBX equipment to buy, house, or maintain. You can use the desk phones, headsets, and devices we provide, or the desktop, web, and iOS/Android softphone apps.
Yes. iSAFE Complete offers on-premise phone hardware, including desk phones, headsets, and devices such as ATAs (analog telephone adapters), and also supports softphone apps on computers and mobile phones. What you don’t need is an on-site PBX, because the phone system itself runs in the cloud. Contact us for current hardware options and pricing.
Yes. When you switch from analog phone lines, we offer a free 30-day trial of iSAFE Complete Business Voice with no risk or commitment. Fill out the trial form on this page to get started.
The platform supports business SMS/MMS (10DLC compliant), virtual fax, and video meetings with screen sharing alongside voice. Exact availability can vary by configuration and add-on modules.
Number porting is typically supported for most U.S. numbers. Contact us to confirm porting for your specific numbers.
The platform is built with geographic redundancy and high availability, designed for a 99.999% uptime target. QoS monitoring tools help diagnose latency, jitter, and network issues.
Yes. The conversational AI agent can act as an extension or phone number on the PBX to answer calls 24/7, handle FAQs, qualify leads, book appointments, and route callers.
Yes. The platform supports white-label, rebrandable portals, invoices, and client interfaces with a multi-tenant admin portal.
For a limited time, when you switch from analog phone lines, you can try our VoIP service absolutely free with no risk or commitment. Don’t miss out on this opportunity to see how VoIP can help improve your business communication, empower remote workers, and save you money! Please fill out this form to receive a FREE 30 Day Trial of our VoIP services when you switch from analog phone lines.
Call 859-200-0428 or book a discovery call and we will walk you through the setup and the free 30-day trial when you switch from analog phone lines.
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