Everything included by default
100% custom packages for any business size or budget, built on the same core of support, security and reporting.
Most requested features
30-Minute Guaranteed Response
A response in 30 minutes or less, guaranteed in writing. Miss it and we deduct that time from your next bill.
Monthly Reporting
An unbiased report with an overall network health and security score.
Security Audits
Security assessments and PCI audits annually and anytime on request.
Policy Development
Acceptable use policy, plus PCI, HIPAA and NIST documentation as needed.
Security features
EDR Anti-Virus
State-of-the-art endpoint detection and response on every computer.
24/7 Monitoring
Monitoring and checks to minimize downtime and security breaches.
Web Filtering
Blocks malicious sites known for distributing malware.
Patch Management
Critical security patches installed automatically.
Off-Site Backup
Secure offsite backup against ransomware, fire and flooding.
SIEM and SOC
A security operations center that responds to suspicious activity in real time.
Mobile Device Management
Remote lock and wipe for lost or stolen devices.
Encrypted Email
End-to-end encryption for sending PHI or CUI.
Employee productivity
Employee Training
Live webinar and on-demand training every quarter.
End User Support
Unlimited support for line-of-business computers and technology.
Phish Testing
Email phishing simulations keep staff diligent.
Remote PC Access
Work on your office computer from anywhere without a VPN.
Password Management
Unique, complex logins on every site your team uses.
Vendor Management
We deal with your internet, copier and software vendors.
How much do managed IT services cost?
One flat monthly fee per user, with 100% custom packages for any business size or budget.
Managed IT Services
Flat rate, depending on the level of security & compliance you need
Typical range. Every package is custom, so book a discovery call for an exact quote. Standard 24-month service agreement.
What You Should Expect To Pay For Managed IT Services in Lexington
…and how to get exactly what you need without unnecessary extras, hidden fees and bloated contracts.
Zero Risk Guarantee Day money-back guarantee
If you are not happy for any reason, let us know within 60 days of signing up and we’ll refund your money. This is how managed IT service providers should work.
Why businesses switch to managed IT
- Tailored packages. 100% custom for any business size or budget.
- Predictable costs. Our flat-rate fee covers outages and server failures.
- Increased uptime. 24/7 monitoring prevents issues before they cause downtime.
- Reduced IT costs. No need to hire and train an in-house IT team.
- Better security. Proactive cybersecurity protects against attacks.
- Helpdesk support. Immediate help by phone, email or chat.
What managed IT clients say
Now we can focus on our business!
“We’ve been extremely pleased with iSAFE's Complete Managed IT Services in Lexington. They now handle all of our network and IT issues, which allows us to stay focused on our core business.”
White Glove Service and Support.
“Their support has been outstanding. Bob and Zac have provided white glove service and most importantly to me, have taken a significant burden and stressor off my plate.”
Could not ask for a better company!
“Our company began using iSAFE in May of 2011. They are always there for us when we have questions or major melt downs. Now we have them monitoring our system and could not ask for a better company to work with.”
Managed IT services FAQ
What is included in iSAFE’s managed IT services?
Every plan includes 24/7 monitoring, EDR anti-virus, web filtering, patch management, SIEM and SOC, secure offsite backup, mobile device management, encrypted email, quarterly employee training, phish testing, password management, remote PC access, vendor management, unlimited end-user support, monthly reporting, annual security and PCI audits, and policy development help.
How much do managed IT services cost?
Managed IT services from iSAFE Complete typically cost about $60 to $215 per user per month. Pricing is a flat-rate monthly fee per user, with 100% custom packages for any business size or budget, and we don’t charge more when your network is down or a server fails.
What is the 60-day money-back guarantee?
It is our Zero Risk Guarantee. If you are not happy with our managed IT services for any reason, let us know within 60 days of signing up and we will refund your money.
What response time do you guarantee?
We guarantee a response in 30 minutes or less, in writing. If we miss a response time for any reason, we deduct that time from your next bill.
What reports will we receive?
Every month you receive an unbiased report with an overall network health and security score and all the details. Security assessments and PCI audits are provided annually, and anytime on request.
Is data backup included?
Yes. Secure offsite backup protects your data against ransomware and disasters such as fire and flooding.
Do you require a long-term contract?
Our managed IT services are provided under a standard 24-month service agreement. The agreement may be ended early only in the event of a breach or by mutual agreement of both parties.
How do we get started?
Book a discovery call or call 859-200-0428. You can also download our free guide, What You Should Expect To Pay For Managed IT Services in Lexington.