- 60-day money-back guarantee
- 30-minute response, guaranteed in writing
- One flat monthly fee, custom packages
- Serving Central Kentucky for 20+ years
A few of the companies we serve
Everything your business needs from IT, under one roof
Outsource as much or as little of your technology as you like, and we’ll take care of it.
Managed IT Services
Outsource as much or as little of your technology as you like for one flat monthly fee, with 100% custom packages for any business size or budget.
- 24/7 monitoring & patch management
- Unlimited end-user support
- Monthly network health & security report
Cybersecurity
Layered protection to stop internal and external attacks, from the endpoint to the inbox.
- EDR anti-virus & web filtering
- SIEM with a security operations center
- Phish testing & quarterly training
Co-Managed IT
Already have in-house IT? Hand off any part of support, cybersecurity or backups so your team can focus on what matters most.
- Pick only the services you need
- Flat-rate, predictable costs
- Always available, regardless of time or holiday
Business Phone Systems
Hosted PBX calling, texting, fax, video and an AI voice agent, with no phone system box in the closet.
- $25–$30 per user per month
- Apps for desk, web & mobile
- Free 30-day trial
Compliance
Compliance+ and fractional CISO services manage governance, risk and compliance for you.
- CMMC 2, HIPAA, NIST, PCI, SOC 2
- FTC Safeguards & insurance requirements
- Policy development & annual audits
Web Presence
Web design, hosting, domain registration and marketing, managed the same way we manage your IT.
- Professional web design
- Secure managed hosting
- SEO, local listings & email campaigns
AI Integration
AI consulting and implementation on Microsoft Copilot, Hatz AI and Grok, without putting your data or compliance at risk.
- Secure multi-LLM solutions
- Microsoft Copilot consulting
- Grok Bot development
- $250–$2,500 per month
This is how managed IT service providers should work
We are so confident you will love not dealing with mundane day-to-day tasks, cybersecurity, compliance and end-user support that we back it with a money-back guarantee.
30-minute guaranteed response
We guarantee a response in 30 minutes or less, in writing. If we miss it for any reason, we deduct that time from your next bill.
Predictable, flat-rate costs
We don’t charge more when your network is down or a server fails. The flat-rate fee covers it.
Monthly reporting
An unbiased monthly report with an overall network health and security score, plus annual security and PCI audits.
Get iSAFE Secured
Customers can earn the iSAFE Secured Seal by meeting industry standards such as PCI, NIST and HIPAA.
Day money-back guarantee
If you are not happy with our managed IT services for any reason, let us know within 60 days of signing up and we’ll refund your money.
Book a Discovery CallTrusted by Kentucky businesses for over 20 years
White Glove Service and Support.
“They provide our managed IT services (we are a small business). Their support has been outstanding. Bob and Zac have provided white glove service and most importantly to me, have taken a significant burden and stressor off my plate.”
Overnight Restore, Operational by Morning.
“iSAFE recently responded to an after hours request to restore our accounting software and had us operational before the start of business the next day.”
Helped Us Meet Compliance Regulations!
“Bob and his team at I-Safe have been extremely helpful in getting us prepared to meet the NIST & CMMC requirements that have recently been required at our business… They keep our systems up and running with minimal down time.”
I could not be more pleased!
“Everything from the on-boarding process, routine maintenance, and emergency support, has been nothing short of exceptional. Within the first 1-2 months, Bob was able to quickly correct some issues that our previous managed IT services provider could not.”
Data Saved and No Downtime!
“iSAFE responds to our requests quickly and resolves the issues we have. They recently identified a failing hard drive and replaced it before it became an issue.”
Always quick to answer any questions…
“He installed a VOIP phone system in our office that saves us a couple thousand a year over traditional phone service. Install was clean, professional, and problem free.”
The people behind your IT support
PLACEHOLDER: real team photos & bios coming from Bob. No names or photos will be added until supplied.
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Frequently asked questions
What does iSAFE Complete do?
iSAFE Complete Managed Services is a managed IT services provider that has served small businesses in Lexington and Central Kentucky for over 20 years. We provide managed IT services, cybersecurity, co-managed IT for businesses with in-house IT staff, AI integration (secure multi-LLM solutions, Microsoft Copilot consulting and Grok Bot development), business phone systems (hosted PBX/VoIP), compliance services (Compliance+ and fractional CISO), backup and recovery, and managed web presence (web design, hosting and marketing).
Where is iSAFE Complete located, and what areas do you serve?
iSAFE Complete Managed Services is located at 3499 Blazer Pkwy, Suite 430B, Lexington, KY 40509. We serve businesses in Lexington and Central Kentucky, including Winchester, Richmond, Georgetown, Frankfort, Nicholasville, Versailles, Paris, Mt. Sterling, Cynthiana, Danville, Morehead and Louisville.
How much do managed IT services cost?
Managed IT services from iSAFE Complete typically cost about $60 to $215 per user per month, depending on the level of security and compliance your business needs. Pricing is a flat monthly fee per user, and every package is custom, so book a discovery call for an exact quote.
How much does managed web hosting cost?
Managed website hosting from iSAFE Complete costs $160 to $630 per month, depending on the hosting plan your website needs.
How much does a business phone system (VoIP) cost?
iSAFE Complete Business Voice costs $25 to $30 per user per month. It is a hosted PBX (cloud VoIP) phone system with calling, texting, fax, video and an AI voice agent. There is no on-site PBX to buy or maintain, and you can start with a free 30-day trial.
Do you offer AI integration services, and how much do they cost?
Yes. iSAFE Complete provides AI consulting and implementation for Central Kentucky businesses: secure multi-LLM solutions, Microsoft Copilot consulting, and Grok Bot development (custom AI assistants and agents). We support Microsoft Copilot, Hatz AI and Grok. AI integration services cost $250 to $2,500 per month, billed monthly on a 24-month term, depending on the number of users, the AI services you choose and the level of ongoing management.
Do you offer a guarantee?
Yes. Our Zero Risk Guarantee is a 60-day money-back guarantee on all of our managed IT services. If you are not happy for any reason, let us know within 60 days of signing up and we will refund your money.
How fast do you respond to support requests?
We guarantee a response in 30 minutes or less, in writing. If we miss a response time for any reason, we deduct that time from your next bill.
What is included in your managed IT services?
Managed IT includes 24/7 monitoring, EDR anti-virus, web filtering, patch management, SIEM and a security operations center (SOC), unlimited offsite backup, mobile device management, encrypted email, quarterly security training, phish testing, password management, remote PC access, vendor management, unlimited end-user support, monthly reporting, and annual security and PCI audits.
We already have an IT person. Can you still help?
Yes. With co-managed IT services you choose which parts of IT support, cybersecurity or backups to hand off to us, so your in-house IT staff can focus on what matters most to your business.
Can you help us meet compliance requirements like HIPAA, CMMC or PCI?
Yes. Compliance+ adds a governance, risk and compliance (GRC) platform and fractional CISO service to any managed IT package. Supported frameworks include CMMC 2, HIPAA, FTC Safeguards, SOC 2, insurance requirements, NIST 800-171, NIST CSF and PCI. We also help write PCI, HIPAA and NIST policy documentation.
Are you available after hours?
Yes. We are always available, regardless of time or holiday, and managed plans include 24/7 monitoring so problems can be caught before they cause downtime.
Do you require a long-term contract?
Our managed IT services are provided under a standard 24-month service agreement. The agreement may be ended early only in the event of a breach or by mutual agreement of both parties.
Local IT support across Central Kentucky
From our office in Lexington, we support small businesses throughout the Bluegrass, with remote support everywhere and on-site help when you need it.
Call us today
859-200-0428Address
3499 Blazer Pkwy, Suite 430BLexington, KY 40509