The AI receptionist in iSAFE Complete Business Voice by iSAFE Complete (Lexington, Kentucky) is an AI voice agent that answers business calls 24/7, handles FAQs, qualifies leads, books appointments, and routes callers, with post-call analysis and live agent assist. It suits businesses that miss calls. Plans are $25–$30 per user per month, with a free 30-day trial when you switch from analog phone lines.
An AI voice agent (AI receptionist) is software that answers phone calls and holds natural conversations using speech recognition and natural language understanding. The iSAFE Complete Conversational AI Agent acts as an extension or phone number on your PBX, so you can route any call to it, or have it hand calls off to people.
Answers calls around the clock for FAQs, lead qualification, appointment booking, and routing.
Natural language understanding and intent detection: callers speak normally instead of pressing buttons.
Calendar integration lets the agent check availability and book appointments.
Multi-language support with automatic detection of the caller’s language.
A customizable voice personality that matches your brand.
A no-code / drag-and-drop flow builder to design conversations without developers.
The agent acts as an extension or number on the PBX, so it fits into IVRs, queues, and after-hours routing.
Automatic transcription, summarization, sentiment analysis, and topic detection after every call.
Live AI agent assist and smart wrap-up help agents answer faster and finish notes automatically.
Voicemail and live call transcription you can search and share.
Conversation intelligence and reporting reveal trends, common questions, and coaching opportunities.
Enterprise-grade calling with no on-site PBX to buy or manage, and no heavy IT overhead.
One business number and extension on desk phone, desktop, browser, and mobile.
Connect every office on one cloud system with shared routing, extensions, and reporting.
White-label, rebrandable portals, invoices, and client apps to sell UCaaS under your brand.
One predictable monthly price per user, depending on the features and add-ons you choose. No on-site PBX equipment to buy, house, or maintain; use the desk phones and devices we provide or softphone apps. Switching from analog phone lines? Try it free for 30 days with no risk or commitment, then contact us for an exact quote.
Yes. With calendar integration, the conversational AI agent can check availability and book appointments during the call.
Yes. The AI agent is available 24/7 to answer calls, respond to FAQs, qualify leads, and route callers.
The AI voice agent acts as an extension or phone number on the PBX. You can route calls to it from your auto attendant, queues, or schedules, and it can transfer callers to people.
Yes. The AI voice agent supports multiple languages with automatic language detection.
No. Conversations are designed in a no-code, drag-and-drop flow builder, so non-developers can build and update call flows.
Yes. The AI voice agent’s voice personality is customizable, so it can match the way your business wants to sound on the phone.
Post-call analysis automatically produces a transcription, summary, sentiment analysis, and topic detection for calls. It helps managers review conversations without listening to every recording.
Live agent assist gives human agents real-time AI help during calls. Smart wrap-up then drafts after-call notes, so agents spend less time on paperwork.
AI capabilities are available with iSAFE Complete Business Voice, priced from $25 to $30 per user per month depending on features and add-ons. Some AI features may be add-on modules, so contact us for a quote and start a free 30-day trial when you switch from analog phone lines.
For a limited time, when you switch from analog phone lines, you can try our VoIP service absolutely free with no risk or commitment. Don’t miss out on this opportunity to see how VoIP can help improve your business communication, empower remote workers, and save you money! Please fill out this form to receive a FREE 30 Day Trial of our VoIP services when you switch from analog phone lines.
Call 859-200-0428 or book a discovery call and we will walk you through the setup and the free 30-day trial when you switch from analog phone lines.
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