Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
iSAFE Complete Managed Services has been around since 2000, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
Our technicians are kind and courteous and trained to keep your best interest in mind. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology.
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
We are so confident that you will love not having to deal with all the mundane day to day tasks, cybersecurity, compliance, and end user support that we offer a 60 day money back guarantee for all our Managed IT and Cybersecurity services. If you are not happy for any reason, let us know within 60 days of signing up and we’ll refund your money. This is how IT should be done.