The Complete Shield managed IT services package offers the ultimate combination of security, performance, and proactive management. It includes all the essentials such as Remote Monitoring and Security, Patch Management, and Remote Computer Access, paired with Lifecycle Management and Lifecycle Insights (Account Management) for superior system oversight and strategic planning. Advanced security is delivered through Web Filtering Protection, iSAFE EDR Next Gen Anti-Virus, and SIEM & Threat Detection with an extended 90-day retention. MXDR & 24/7 SOC, Privilege Management, and ThreatLocker (zero trust) ensure your environment remains resilient against emerging threats.

Additional features such as Annual Risk & Penetration Testing (up to 3 budgeted hours), Microsoft Office Backup, Complete Backup, and a BDR Solution provide robust data protection and recovery capabilities. For workforce empowerment, the package includes DUO MFA Essentials, Email Phish Simulation Training, Quarterly Employee Training, and an Encrypted Email Platform. Enhanced filtering with Spam Filtering and Content Filtering and Password Management further fortify your defenses. The Complete Shield package is ideal for businesses that demand the highest level of IT security and operational excellence.