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Managed IT Services Pricing & Packages

How pricing works

One flat monthly fee, built around your business

Every iSAFE Complete managed IT package is a flat monthly fee per user, so you can budget for IT and never pay more when your network is down or a server fails. Your price depends on the number of users and devices we support, your compliance needs and how much on-site support you want. Packages are 100% custom for any business size or budget, so compare the three packages below and book a discovery call for an exact quote.

Users and devices

How many people and computers we support.

Compliance needs

Requirements such as HIPAA, CMMC, PCI or FTC Safeguards.

On-site support

How often you need a technician at your office.

Safe Start

Entry Level Cybersecurity and Support
  • Security Features
  • Remote Monitoring & Security
  • Vulnerability Scanning
  • Patch Management
  • Web Filtering Protection
  • EDR Next Gen Anti-Virus
  • MDR Managed Detection and Response
  • 24/7 Security Operations Center (SOC)
  • MXDR Managed Extended Detection
  • Priviledge Access Management (PAM)
  • Application & Process Whitelisting
  • Network Management
  • 7 Day Log Retention (SIEM)
  • Secure Access Service Edge (SASE)
  • System Level MFA Solutions
  • Annual Penetration Testing
  • Employee Security
  • Employee Cybersecurity Training
  • Phishing Simulation Training
  • Advanced Training Platform
  • Password Management
  • Dark Web Monitoring
  • Encrypted Email Platform
  • Email Spam Filtering Solution
  • Business Continuity
  • Server Backup - 2TB
  • Cloud Backup - 2TB
  • Workstation Backup - 1TB
  • BCDR Cloud Images
  • Productivity Enhancements
  • Hardware Lifecycle Management
  • Custom Web Filtering
  • Remote PC Access
  • Vendor Management
  • Unlimited Email Support
  • Unlimited Remote Support
  • Unlimited On-Site Support *
  • Transparency
  • Monthly Reporting
  • Quarterly Business Reviews
  • On-Demand Consulting

Cyber Shield

Advanced Cybersecurity and Support
  • Security Features
  • Remote Monitoring & Security
  • Vulnerability Scanning
  • Patch Management
  • Web Filtering Protection
  • EDR Next Gen Anti-Virus
  • MDR Managed Detection and Response
  • 24/7 Security Operations Center (SOC)
  • MXDR Managed Extended Detection
  • Priviledge Access Management (PAM)
  • Application & Process Whitelisting
  • Network Management
  • 30 Day Log Retention (SIEM)
  • Secure Access Service Edge (SASE)
  • System Level MFA Solutions
  • Annual Penetration Testing
  • Employee Security
  • Employee Cybersecurity Training
  • Phishing Simulation Training
  • Advanced Training Platform
  • Password Management
  • Dark Web Monitoring
  • Encrypted Email Platform
  • Email Spam Filtering Solution
  • Business Continuity
  • Server Backup - 2TB
  • Cloud Backup - 2TB
  • Workstation Backup - 1TB
  • BCDR Cloud Images
  • Productivity Enhancements
  • Hardware Lifecycle Management
  • Custom Web Filtering
  • Remote PC Access
  • Vendor Management
  • Unlimited Email Support
  • Unlimited Remote Support
  • Unlimited On-Site Support *
  • Transparency
  • Monthly Reporting
  • Quarterly Business Reviews
  • On-Demand Consulting
Popular

Complete Shield

Advanced Cybersecurity and Compliance Support
  • Security Features
  • Remote Monitoring & Security
  • Vulnerability Scanning
  • Patch Management
  • Web Filtering Protection
  • EDR Next Gen Anti-Virus
  • MDR Managed Detection and Response
  • 24/7 Security Operations Center (SOC)
  • MXDR Managed Extended Detection
  • Priviledge Access Management (PAM)
  • Application & Process Whitelisting
  • Network Management
  • 90 Day Log Retention (SIEM)
  • Secure Access Service Edge (SASE)
  • System Level MFA Solutions
  • Annual Penetration Testing
  • Employee Security
  • Employee Cybersecurity Training
  • Phishing Simulation Training
  • Advanced Training Platform
  • Password Management
  • Dark Web Monitoring
  • Encrypted Email Platform
  • Email Spam Filtering Solution
  • Business Continuity
  • Server Backup - 2TB
  • Cloud Backup - 2TB
  • Workstation Backup - 1TB
  • BCDR Cloud Images
  • Productivity Enhancements
  • Hardware Lifecycle Management
  • Custom Web Filtering
  • Remote PC Access
  • Vendor Management
  • Unlimited Email Support
  • Unlimited Remote Support
  • Unlimited On-Site Support *
  • Transparency
  • Monthly Reporting
  • Quarterly Business Reviews
  • On-Demand Consulting
Pricing FAQ

Managed IT pricing questions

How much do managed IT services cost?

Managed IT services from iSAFE Complete typically cost about $60 to $215 per user per month, depending on the level of security and compliance your business needs. Pricing is a flat monthly fee per user, and every package is custom, so book a discovery call for an exact quote.

What is the difference between Safe Start, Cyber Shield and Complete Shield?

Safe Start is entry-level cybersecurity and support. Cyber Shield adds advanced cybersecurity, including MXDR managed extended detection, privileged access management, application whitelisting, network management, password management, dark web monitoring and on-site support. Complete Shield adds compliance support, including SASE, system-level MFA, annual penetration testing, encrypted email, workstation backup, BCDR cloud images and 90-day SIEM log retention.

Is 24/7 security monitoring included in every package?

Yes. All three packages include remote monitoring, vulnerability scanning, patch management, EDR next-gen anti-virus, MDR managed detection and response and a 24/7 Security Operations Center (SOC), plus employee cybersecurity training, phishing simulations, unlimited email and remote support, monthly reporting and quarterly business reviews.

How fast do you respond to support requests?

We guarantee a response in 30 minutes or less, in writing. If we miss a response time for any reason, we deduct that time from your next bill.

Is there a money-back guarantee?

Yes. Our Zero Risk Guarantee is a 60-day money-back guarantee on all of our managed IT services. If you are not happy for any reason, let us know within 60 days of signing up and we will refund your money.

Do you require a long-term contract?

Our managed IT services are provided under a standard 24-month service agreement. The agreement may be ended early only in the event of a breach or by mutual agreement of both parties.