Understanding IT Managed Services: A Simple Guide

If you’re a business owner, you know how difficult it is to manage your time between IT and your core business activities. IT managed services can offer you a solution to this problem. Given the complexity of networks and infrastructure management, you can outsource to a managed service provider(MSP) that has the skilled manpower and expertise for IT support and services. Are you struggling to align your IT and business management? Or, is your IT talent falling short of your goals? Read more to learn how IT managed services can be your solution to optimize the latest technologies in your industry.

What Are IT Managed Services?

Managed IT providers are third-party contractors that manage your information technology and business functions. Their purpose is to improve your business operations by keeping your IT infrastructure problem-free and updated. MSPs manage your system remotely providing core IT maintenance, patch management and keep your system updated with specialized technologies.

Why Use a Managed Services Provider?

Today’s business world is complex. You not only have to find solutions to problems, but you also need to prevent them. A recent Cisco report says that IT business departments are lacking the skills needed for proper IT management. Not only that, you have to make sure that you secure all your data. So, MSPs have become a necessity for most businesses to safeguard clients’ confidential information. The threat of a data breach is everywhere from disgruntled employees, software vulnerabilities and hackers.

Managed service providers offer your business 24/7 automated backups, malware detection and intrusion detection.

Here are other benefits of using IT managed services:

• Monitors your technology’s health
• Report on software issues
• Offer VoIP services
• Updates your system automatically
• Offer crucial cybersecurity
• Remote support
• Keeps you connected 24/7
• Prevents downtime
• Boosts business performance

Managed service providers can bring your system up-to-date with automated processes that make good business sense.

How MSPs Save Money?

If you think about the cost of hiring and retaining IT talent and fixing technology problems, it often costs you more not to outsource to an MSP. If you factor in the money you lose with downtime and repair services, you actually save money with managed services. They work efficiently to prevent any problems before they start. Also, you don’t have to waste time and productivity trying to manage IT yourself. Should you really be spending your valuable time on tech problems? Also, instead of buying technology hardware, you can rent it from your MSP and deduct it as an office expense, which saves money. This service is known as Hardware-as-a-Service (HaaS). The cost of managed service providers usually depends on the number of devices they manage. This lets you get just the services you need. Most MSPs offer personalized packages depending on your business needs.

Let the Experts Manage Your Technology

Are you like most business owners and cringe at the thought of managing technology? If you outsource to competent IT managed services, you can leave managing technology behind. When you invest in managed services, you’ll most likely pay less in the long run because an MSP can detect problems before your technology shuts down. Contact us for a full consultation to customize a program to meet your business and IT goals.